User Error

Greg Ingersoll

Mon 04 March 2013 - 12:48:00 CST

#requirements #physics #STEM

I’ve been keeping this link around for a while because the first one on the list actually happened to me in the Detroit airport. Well, something very similar. I had a flight leaving soon, wanted coffee, but can’t drink it—especially quickly—when it’s too hot. So I asked the barista to put some ice in the cup to which she replied, “Do you want the ice at the bottom or the top?”

I had no idea how to respond to this except to think to myself, “If you can keep the ice at the bottom, that would be a neat trick.”

At any rate, it is a short, interesting article that reveals a bit about what all scientists, engineers, and product designers are up against sometimes. Remember these when you are:

  • planning user research.
  • building requirements for your new product.
  • thinking about making your interfaces more/less complicated.
  • thinking about safety features to include/remove from your product.
  • thinking about supporting STEM initiatives in your local school district.

And contact us if you need another set of eyes on your requirements, need people to help with your STEM initiative, or if you have an idea for something you would like to learn from this blog.

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